FAQ

Antworten, bevor Sie überhaupt fragen

Alles, was internationale Patienten meist wissen wollen. Fehlt Ihre Frage, schreiben Sie uns per WhatsApp — eine echte Person antwortet innerhalb von Stunden.

How much will my treatment cost? +

You'll receive a detailed, itemised quote before you pay anything. It covers hospital, surgeon, room, and care. The price you're quoted is the price you pay — no surprise add-ons.

Are the hospitals accredited? +

Yes. We work with JCI-accredited private hospitals and clinics, the international gold standard for hospital quality and safety. Surgeons are typically trained or certified in the US, UK, or Australia.

How do I get a medical visa for Sri Lanka? +

You may qualify for visa-free or on-arrival entry for tourism. For longer stays we issue an official hospital invitation letter and guide you through the medical visa application step by step.

Can I bring a family member or companion? +

Absolutely. We arrange shared or adjacent rooms, companion-friendly hospitals, and travel itineraries so your family can turn your stay into a holiday.

What if there are complications after I go home? +

Before you leave, you'll get a discharge summary, medication list, and clear aftercare instructions. We schedule virtual follow-ups with your surgeon and remain reachable by WhatsApp.

Is my treatment covered by insurance? +

Some international insurers cover treatment abroad — we provide the full documentation you need to claim. We can also help with medical financing options where available.

How long do I need to stay in Sri Lanka? +

It depends on the procedure — from 3–7 days for dental and eye work, to 2–3 weeks for major surgery. Your quote always includes a recommended stay plan.

How do I know the doctor is good? +

We share each surgeon's full CV, qualifications, and experience before you commit, and you can have a pre-travel video consultation with them. Choose your doctor or let us recommend the best fit.

Do I pay in advance? +

No. You pay the hospital directly for treatment, usually at admission. We never ask you to pay us for the medical procedure itself.

Is Sri Lanka safe for medical tourists? +

Yes. Sri Lanka is a safe, welcoming destination with a low crime rate, English widely spoken, and a dedicated medical-tourism infrastructure. Our team is with you from landing to departure.

Schreiben Sie uns